About Counselling

The counselling service is for anyone who wants to talk to a professional counsellor on all sorts of issues and problems. Clients who use our service can be professionally referred. However, Change prefers clients to refer themselves. The appointment process is straightforward and easily accessible Book Online

Opening Hours
Change counsellors mainly work from 10am to 8pm Monday to Friday. Weekend appointments can be booked depending on counsellor availability.

How do I book an appointment?
Firstly, you need to call or email Change via ‘Contact Us‘. If you get an answer-phone message, please leave a clear message stating your full name, phone number and reason for calling, or use the online booking link Book Online.

Once a counsellor has an available slot, we will call you to confirm that you would still like an appointment and will arrange a suitable time and date for the first session. A confirmation letter or email will be sent to you.

You may be offered an appointment where a another counsellor will be sitting in observing the sessions for training purposes. A staff member will explain this when they contact you.

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